How to issue an account transfer certificate?

To issue a transfer certificate via the Shinhan Bank app, follow these steps:

1. Open the Shinhan SOL app and log in.

2. Navigate to "My Accounts" or the specific transfer transaction.

3. Select the transaction for which you need proof.

4. Look for an option such as "Issue Transfer Certificate" or "Transaction Receipt."

5. Download or email the certificate as a document.

For detailed guidance, you may need to consult the bank’s customer service or specific app menus, as steps can vary slightly.

To confirm a transfer made via KakaoPay, you can follow these steps:

1. Open KakaoPay App: 

 - Launch the KakaoPay application on your mobile device.

2. Check Transaction History: 

 - Go to the "Wallet" or "My Page" section.

 - Find the "Transaction History" or "Transfer History" option. This will display a list of all your transactions.

3. Select the Transfer:

 - Look for the specific transfer you want to confirm. You can filter the transactions by date or type to make it easier to find.

4. View Details:

 - Click on the transaction to view its details. This section typically includes information such as the date, amount, recipient, and a transaction ID.

5. Receipt or Confirmation:

 - If you need a formal receipt, check if there’s an option to download or share the transaction receipt. This can usually be found within the transaction details.

6. Customer Support:

 - If you have issues or cannot find the transaction, you can contact KakaoPay customer support for assistance.

By following these steps, you should be able to confirm your transfer and obtain any necessary documentation.